What is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve and Sell

Recognized by the Axiom Business Book Awards, this groundbreaking book will completely transform your ability to listen.

The Book

In this book, you’ll learn the power of listening to understand.

This book will help you:

  • Hear what is said and not said

  • Identify your listening persona and realize when it is unhelpful

  • Soothe your subconscious so you can listen differently

  • Listen with intent to gather others’ stories

  • Replace interfering direct questions with just six questions

  • Mini-reflect to speed up the listening process without getting lost

  • Affirm to create alignment, break down walls, and solve problems

part 01

Why listening matters

part 02

How can we listen differently

PART 03

Following the path to understanding

Reviews

“I still have my notes from her presentation and refer to them frequently to ensure I am asking the right questions and listening to understand what is being said; not just hearing an answer. ‘Tell me more’ and ‘Then what happened?’ have enabled me to get all the facts. I can honestly say she has had a huge impact on my success.”

— Lee W. Crump, Managing Partner, The Crump Group, LLC

“Christine nails the missing and most important piece in communications— listening. I’ve witnessed how deeply she listens and the way she listens when she interacts with you. Translating this into a book for anyone interested is a gift to your life I wholeheartedly champion.”

— Dr. Perpetua Neo, Executive Coach & Psychologist

“We are so fortunate to have had Christine Miles speak to our business students several times, sharing her amazing life lessons, many of which demonstrate the art and power of being a tuned-in listener. Her new book is a must read for people from all walks of life, and one I intend to get into the hands of as many of our students as possible.”

—Sue Lehrman, Dean, Rohrer College of Business, Rowan University

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ABOUT THE AUTHOR

I’m Christine Miles

As a keynote speaker, author, thought leader, and entrepreneur, I am a world-renowned expert in the field of listening TO UNDERSTAND.

Using my background in psychology, I’ve spent 25+ years working with individuals and organizations to unlock the power of emotional intelligence to drive business and personal results, solve complex problems, and build enduring relationships.

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